Hope you get to know these wonderful ladies a little more after reading about them below. They truly are kind gems, that care about you, the designer, and take much pride in their work. Though we have absolutely have no control over shipping companies or how other companies run their business, however, this team works hard on every order so that it runs smoothly to the best of their ability. We are a tight team that I would say are family to each other. We love what we do, we love this industry, we love working with designers and we strive every day to the best job by giving it 100%.. I for one, am so blessed to have the pleasure to work them on a daily basis and I’m confident that you will too! ~ XO, AMY